If you use a customer relationship management (CRM) system to track your customers and prospects, you can integrate your Facebook lead ads with your CRM system in order to retrieve your leads. Connecting to a CRM system is recommended because it allows you to access all of your new leads in one place and removes the need to download a new CSV file each time you want to see your new leads.

You can connect a CRM system to your account through your Facebook Page. Note: admins of the Facebook Page with leads access permissions can connect a CRM system.